Frequently Asked Questions About Rental Property Management

Our fee is based on property and scenario, with fees being negotiable. Commercial rates vary on a case-by-case basis and are evaluated by our Commercial department.

Our marketing strategy includes yard signs, internet advertising (extensive), newspaper advertising (if necessary), and a large amount of networking. Typically, in today's market, we will receive around 10-15 calls a day with renters looking for properties. If we are advertising a property that is pet-friendly, we receive about 25 calls a day. The call volume is mostly attributed to Celski and Associates being well known in the rental/property management market, having served locally for over 25 years.

The tenant is fully responsible for all utilities and we make sure that accounts are changed before handing over the keys. We do ask that the owner contact the utility companies prior to a renter moving in and supply them with an alternate contact/release of lien/landlord agreement. This makes for an easy transition for you and the renters. (Owner typically pays for garbage/sewer/water for duplex/apartment situation.)

We do full a walk-through every six months looking for any leaks, potential problems, excessive wear/damage and proper cleaning/maintenance of the home. We have a 24-hour fully licensed, bonded and certified property services company that remedies most of our repair and maintenance issues at discounted rates for both labor and supplies. We also provide contractors for specific jobs such as carpet care, cleaning and landscaping/irrigation at a considerable discount. Problems that typically arise are clogged drains, a/c not working, sprinkler breakage and leaks.

We work strictly on commission, so would like to get a quality tenant for the greatest rental rate the market will hold, providing us both with larger profits. If the home is vacant, we will not charge a fee.

Notification of lease expiration happens at least one month to 45 days in advance to both the current tenant and the owner. The tenant has until 15 days before expiration to resign or notify that they do not intend to renew, at which point we start marketing and showing the property. Ideally, we have a new lease prior to the existing tenant moving out. *Turnover usually takes 3-10 days for cleaning/repairs/carpet care.

We do not use a lockbox (for rentals) or require you to be present during a showing. We set appointments or multiple showings to allow prospective tenants to view the property, therefore, will require a copy of the key once we decide to start marketing.